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Case Studies

Event Housing Case Study

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The Background

The following Housing Case Study represents an actual client's challenging needs. The client needed to sell hotel rooms based on a variety of criteria including federal versus non-federal employment as well as divisions within their organization.

Summary of Needs

  • Avoid attrition penalties
  • Strict room inventory control
  • Apply appropriate billing methods (pay own account, room and tax to master, etc.)
  • Differentiation between federal and non-federal registrants
  • Allow the registrant to see only the hotels available to them based on their job title.
  • Ensure that registrants were booked in the approved hotel

The Solution

YesEvents listened to what the client wanted to accomplish regarding the Housing needs. We then were able to efficiently create an on-line registration form that asked a series of qualifying questions which resulted in the approved hotels to appear based on their answers. We were able to generate email blasts to those that registered but did not make a hotel reservation that offered the appropriate hotel. Finally our integrated system verified their organization and job title, displayed the available room types in the hotels pre-assigned by the conference coordinator. We were able to track the inventory of all hotel rooms and provide rooming lists to the hotel. The YesEvents housing solution allows for the real-time tracking of inventory by hotel, room types and sub-blocks to avoid ever overbooking a night.

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"It was a real pleasure meeting and working with you and your staff. You were all easy going but professional, well organized and know your job well, which makes my job easier. Your group was one of the easier groups I've had this month and I could only wish that all of my groups had YesEvents as their meeting planner. I hope that the meeting was a success and that all went as planned. Please contact me if you need anything or have any questions and once again, thank you for being so easy to work with."

Carol Antonelli
Caesar's Palace
Las Vegas, NV
 

ASAE - American Society of Association Executives
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